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The VGroup has a well-established contact centre with trained, professionals to assist all stakeholders with all their respective queries.
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The VSlots Contact Centre is situated in the heart of Midrand and operates both the Technical Assistance and Customer Relations functions as one department. This structure ensures that all stakeholders have the option of selecting the assistance they require to provide and sustain optimum service delivery.
The services provided by the centre, 24/7 include:
• Technical support
• First call resolution
• Fault finding & resolution
• Resolving of variances (sites)
• Resolving disputes (punters)
• Supplying of LPM information
• Customer relations
• Providing product information
It is imperative that a reference number be obtained from the agent who assists at all times.
Contact Centre number: 0860 875 687
e-mail address: contact@vslots.co.za
The VGroup supports responsible gambling.
Gambling only for persons 18 years and older. Winners know when to stop.
About Us
Vukani Gaming Corporation (Pty) Ltd (the VGroup), is the leading supplier of Limited Pay-out Machines (LPMs), and an operator of both VSlots and Luck@It LPMs in South Africa. The Group is 100% South African owned and operated, with a presence in all nine provinces in the country.
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The contact centre operates 24/7.
It is imperative that a reference number is obtained from the agent who assists at all times.
Contact Centre number: 0860 875 687
e-mail address: contact@vslots.co.za
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CONTACT OUR SUPPORT TEAM
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