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Upon your first withdrawal, you will be requested to provide proof of identity. This can be a valid passport, ID document or drivers licence.
This is a once off standard procedure in order to confirm your identity to protect you and ensure that only you receive the winnings which you have cashed out.
All pending withdrawals are processed by our accounts department in 2 working days except on Saturdays, Sundays and Public holidays. Eg: If you request a withdrawal on Monday your withdrawal will be processed and the funds transferred by us on Wednesday. If you request a withdrawal on Thursday this would mean your withdrawal is due to be processed on Saturday (non-working day), it will then be processed and the funds transferred by us on the following Monday. Please note that some transactions may take up to 72 business hours to reflect on your bank statement depending on bank to bank transfer delay. Please mail accounts@silversandscasino.com with any problems or enquiries.
For all payouts to players who have made debit/credit card deposits, they will be asked to provide a fax back form and send it back to us using the contact details on the form before any payouts can be processed. A fax back form is also required for all International players before any withdrawals can be processed. Please click here for the printable version.
All jackpots and winnings from bonus credits are paid out at a rate of R10,000 per week.

Upon your first withdrawal, you will be requested to provide proof of identity. This can be a valid passport, ID document or drivers licence. This is a once off standard procedure in order to confirm your identity to protect you and ensure that only you receive the winnings which you have cashed out. If you already have a Silver Sands Casino account then open your software and use the coupon EU20FREE in order to claim your €20 Free Bonus from the 'Redeem Coupon' section of our cashier. EMAIL SUPPORT: support@silversandscasino.com. Wagering is set @ 60 times the bonus received, max cashout is set at double the bonus received €40.

All payments up to R100,000.00 are paid within 2 working days, excluding weekends and public holidays. Additional winnings within the same month are paid at a rate of R100,000.00 per week.

Kindly note that all withdrawals are processed to personal banking accounts (check or savings) in South Africa

Lobby Zar Silver Sands Casino Hotel

Click here or call us Toll free on 0800 983 741 should you require further assistance.

Lobby Zar Silver Sands Casino Buffet

BANK TRANSFERS

This is the most popular way to receive your winnings. Your bank account will be credited as soon as the transferred funds are cleared by your bank. Depending on your banking facility this may take up to 72 hours to clear

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Lobby Zar Silversands Casino Resort

With an active presence that easily exceeds a decade, SilverSands Casino is one of the best and most trusted online gambling places in South Africa. Powered by the Real Time Gaming, SilverSands Casino has managed to build a good reputation through the wide range of game offer, awesome graphics and high payout rate.
Licensed by the Kahnawake Gaming Commission, the Silversands Casino is one of Africa’s oldest online gambling entities, bringing your favourite casino games right to the comfort of your own home.
As a reputable online casino, SilverSands also provides bonuses for new players and rewards loyal members with promotions and profitable deals. The second you enter the lobby, you are presented with attractive deposit and no deposit bonuses as well as incentive offers.
New players can take advantage of the No Deposit Bonus which they can use to try out games on play-money, without affecting their bankroll. Moreover, the second you check the SilverSands Casino promotions page you will be left in awe by the number of daily, weekly bonuses, Facebook promotions and other very catchy offers.
If you have any inquiries about your account, games or activity on the website, SilverSands provides live chat support, which is both quick and efficient, thanks to the professional customer support team members.